Yes, you can cancel your subscription at any time, hassle-free.

We offer a 14-day money-back guarantee. The only charges you’ll incur are for any minutes used during calls.

Here’s the updated Annual Plan Refund Policy:

Annual Plan Refund Policy

1. Cancellation Period:

Customers may cancel their annual plan within 14 days of purchase for a full refund, provided no services have been rendered or utilized during this period.

2. Prorated Refunds:

If the cancellation occurs after the initial 14-day period, refunds will be prorated based on the remaining months of the subscription. Any discounts applied at the time of purchase will be adjusted accordingly in the refund calculation.

3. Non-Refundable Fees:

• Certain fees, such as setup, administrative, or one-time onboarding fees, are non-refundable unless otherwise specified.

• Used agent talk time is non-refundable and will be deducted from the refund amount at the applicable rate.

4. Exclusions:

Refunds do not apply if the subscription is terminated due to a breach of the terms of service.

5. Refund Processing:

Refunds will be processed within up to 14 business days of receiving the cancellation request and will be issued to the original payment method.

6. How to Cancel:

To request a cancellation, customers must contact support at info@socialymail.com and provide their account details.

Let me know if you need further adjustments!

Our pay-as-you-go voice minutes are billed at $0.18 per minute. For example, if you handle 10 calls a day, each lasting an average of 5 minutes, your total cost for that volume would be approximately $9 per day  based on a 30-day period.

There are no usage limits! You can scale your usage as needed without worrying about hitting caps.